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Razobyte
A Razobyte Product

PhleboHub 360 — Home Sample Collection, Fully Managed

The complete platform for diagnostic labs and healthcare providers to run home sample collection at scale. Take bookings, auto-assign phlebotomists, track them live, barcode every sample and reconcile every payment — from one dashboard.

  • Online & WhatsApp booking
  • Smart phlebotomist auto-assignment
  • Live GPS tracking & route optimization
  • Barcode sample chain of custody

PhleboHub 360

Live Dispatch Board

Live

142

Today's visits

97

Collected

96%

On-time

  • Rahul S.

    Sector 56, Gurugram

    En route

    8 min

  • Priya M.

    DLF Phase 3

    Collecting

    Now

  • Aman K.

    Sohna Road

    Handed to lab

    Done

SMP-2026-10482 scanned at lab · TAT 1h 12m

3

Connected apps

Live

GPS tracking

100%

Barcode traceability

LIS

Ready integrations

The Problem

Home Collection Is Growing. Manual Operations Can't Keep Up.

Patients expect app-like convenience, while most labs still coordinate visits over phone calls, registers and WhatsApp groups.

Missed & delayed home visits

Manual scheduling over phone calls leads to double bookings, missed slots and unhappy patients.

No visibility on field teams

Managers cannot see where phlebotomists are, how many visits are pending or why a collection is late.

Sample mix-ups & TAT breaches

Paper requisitions and hand-written labels cause sample errors, rejections and missed turnaround times.

Cash leakage & reconciliation pain

Cash and UPI collected in the field is hard to reconcile against bookings, discounts and refunds.

One Platform · Three Apps

Everyone in the Journey, Connected

PhleboHub 360 gives patients, phlebotomists and your lab team purpose-built apps that share the same live data.

Patient Booking App & Web

For patients & corporates

  • Book tests & packages in a few taps
  • Choose a home-visit slot that suits them
  • Track the phlebotomist live on a map
  • Pay online via UPI, cards or wallets
  • Download reports & invoices anytime
  • Book for family members in one account

Phlebotomist Field App

For phlebotomists & field staff

  • Daily visit list sorted by route & priority
  • One-tap navigation to the patient's address
  • Barcode scanning for every sample tube
  • Collect payments & issue digital receipts
  • Patient verification with photo & OTP
  • Attendance, check-in & incentive tracking

Lab Admin Dashboard

For lab managers & operations

  • Central booking & dispatch board
  • Rule-based auto-assignment by area
  • Live map of every phlebotomist
  • Sample hand-over & TAT monitoring
  • Payment reconciliation & settlements
  • Franchise, B2B & centre management
Features

Built for Every Step of Home Sample Collection

Booking & Slot Management

Accept bookings from your website, app, WhatsApp, call centre and partners — with pin-code wise slot capacity so you never overbook.

Smart Auto-Assignment

Assign visits automatically by pin code, skill, workload and distance — or drag and drop manually from the dispatch board.

Route Optimization

Plan the shortest daily route for each phlebotomist so more visits are completed with less travel time and fuel.

Live GPS Tracking

See every field executive on a live map, share ETA links with patients and get alerts when a visit is running late.

Barcode Sample Tracking

Every tube is scanned at collection, hand-over and lab receipt — giving you a complete, auditable chain of custody.

TAT & Cold-Chain Monitoring

Track time from collection to lab receipt and flag samples that risk breaching transport or temperature limits.

Payments & Cash Reconciliation

UPI, cards, payment links and cash — every rupee collected in the field is matched to bookings, discounts and refunds.

WhatsApp & SMS Notifications

Automated booking confirmations, phlebotomist details, ETA updates, fasting reminders and report-ready alerts.

LIS / LIMS Integration

Push orders and sample IDs straight into your lab information system via API or HL7 — no double data entry.

Digital Reports Delivery

Send verified reports to patients and doctors over WhatsApp, email and the patient app as soon as they are ready.

Franchise & B2B Management

Manage collection centres, franchise partners, corporate clients and hospital tie-ups with separate rate cards.

Analytics & MIS

Daily collections, phlebotomist productivity, area-wise demand, cancellations and revenue — in real-time dashboards.

How It Works

From Booking to Report — Tracked at Every Step

  1. 01

    Patient books a test

    Via website, app, WhatsApp or call centre — with slot, address and payment captured upfront.

  2. 02

    Visit auto-assigned

    PhleboHub 360 picks the nearest available phlebotomist and notifies the patient with their details.

  3. 03

    Phlebotomist navigates

    Optimized route with live tracking — the patient sees the ETA, the lab sees progress.

  4. 04

    Sample collected & scanned

    Patient verified, tubes barcoded, payment collected and digital receipt shared on the spot.

  5. 05

    Hand-over to lab

    Samples scanned at the lab or hub, with TAT and custody logged automatically.

  6. 06

    Report delivered

    Results flow from your LIS and are delivered to the patient and doctor digitally.

Who It's For

PhleboHub 360 Fits Every Collection Model

Diagnostic Labs

Single-location and multi-city pathology labs offering home sample collection.

Hospitals & Clinics

In-house labs extending sample collection to patients' homes and wards.

Home Healthcare Providers

Teams delivering at-home diagnostics, nursing and elder-care services.

Corporate Health Programs

Annual health check-ups and on-site camps for employees across locations.

Health-Tech Platforms

Aggregators and apps that need a white-label collection and logistics engine.

Clinical Trials & Research

Protocol-driven sample collection with strict custody and timing requirements.

Integrations

Plugs Into Your Lab's Existing Systems

Keep your LIS, payment gateway and accounting software. PhleboHub 360 connects to them, and works natively with RazoERP and Razobyte CRM.

Your LIS / LIMS (API & HL7)Razorpay, PayU & UPIWhatsApp Business APISMS & email gatewaysGoogle Maps & routingRazoERP for billing & accountsRazobyte CRM for leadsTally for accounting
Security

Patient Data, Protected

  • Role-based access

    Patients, phlebotomists, centres and admins only see the data they need.

  • Encrypted data

    Data encrypted in transit and at rest, with secure cloud hosting and daily backups.

  • Complete audit trail

    Every booking change, assignment, scan and payment is logged with time and user.

FAQ

PhleboHub 360 Questions, Answered

Everything labs ask us about bookings, assignment, tracking, sample custody, LIS integration and payments.

PhleboHub 360 is Razobyte's home sample collection and phlebotomist management platform for diagnostic labs, hospitals and home-healthcare providers. It connects a patient booking app, a phlebotomist field app and a lab admin dashboard so every home visit — from booking to report delivery — is tracked in one place.

Ready to scale home collection with PhleboHub 360?

Book a free demo — we'll walk you through the patient, phlebotomist and admin apps using your lab's real workflow.